Family Offices
The Next Gen Won't Wait. Neither Should YOU.
If your family office feels like a museum, don't be surprised when the next generation walks out.
3 Problems A Geek Can Fix
Generational Disconnect
The next generation sees the family office as outdated, irrelevant, and out of touch with modern opportunities.
Technology modernization and next-gen engagement programs that make the family office exciting and relevant.
Digital Asset Ignorance
The next generation is invested in crypto and digital assets, and the family office has no strategy for this.
Digital asset education, strategy, and integration that bridges the generational gap.
Succession Risk
The next generation isn't prepared or motivated to take over the family office.
Technology-enabled governance, education, and engagement that prepares the next generation for leadership.
The biggest threat to most family offices isn't market risk. It's generational risk. According to the Williams Group, 70% of wealthy families lose their wealth by the second generation and 90% by the third. The primary cause isn't bad investments—it's failure to engage, educate, and empower the next generation. Technology is both the bridge and the opportunity.
The next generation grew up digital. They think in terms of technology, platforms, and networks. They've watched digital-native companies like Tesla, Spotify, and Airbnb reshape entire industries. If your family office looks and feels like it's from 1995—spreadsheet reports, annual meetings, and technology that's older than they are—they'll disengage. They'll take their inheritance and go to a modern wealth manager who speaks their language. Or worse, they'll make uninformed investment decisions on their own.
Jeff Cline's PROFIT AT SCALE methodology addresses the next-gen challenge by modernizing the family office in ways that specifically engage younger family members while preserving the wisdom and governance that the current generation has built. It's not about replacing what works—it's about evolving it for a generation that expects technology to be integral to everything.
The next-gen engagement strategy has three components. First, Technology Modernization that makes the family office visibly contemporary—modern dashboards, mobile access, real-time reporting, and collaborative tools that feel like the platforms younger family members use daily. When the next generation can see portfolio performance on their phone, participate in investment discussions through modern collaboration platforms, and access family governance documents digitally, the family office feels relevant rather than antiquated.
Second, Investment Education and Involvement—creating structured programs that educate next-gen family members about wealth management, investment strategy, and technology trends. This includes exposure to emerging investment areas like venture capital, digital assets, and impact investing that align with next-gen interests and values. Jeff Cline designs technology-enabled education programs that engage younger family members through formats they're comfortable with—digital content, interactive tools, and real investment exposure under structured supervision.
Third, Governance Evolution—updating family governance structures to incorporate technology-enabled participation, voting, and communication. This includes digital family constitutions, online governance portals, and collaboration tools that make family governance accessible to geographically distributed members.
The statistics on next-gen wealth transfer are staggering. Over the next 25 years, $84 trillion in assets will transfer from Baby Boomers to younger generations—the largest wealth transfer in history. Family offices that haven't engaged the next generation risk losing not just the heirs' interest, but their assets entirely as they seek wealth management that matches their expectations.
The Increase/Decrease framework addresses generational continuity. We INCREASE the Scalable Demand Engine by building investment capabilities (venture capital, digital assets) that attract and retain next-gen interest. We create Efficient Teams by incorporating next-gen family members into family office operations through technology-enabled roles. We amplify IP Value by building a family office with institutional knowledge, modern systems, and governance that transcends any single generation.
On the DECREASE side, we reduce Cost by streamlining operations that the next generation will eventually need to manage. We reduce Risk by addressing the single biggest risk to generational wealth—family disengagement. And we reduce Operational Strain by building succession-ready systems that the next generation can confidently operate.
How It Works: The engagement begins with a Next-Gen Assessment—a confidential process that evaluates the current level of next-gen engagement, identifies interests and concerns across generations, and assesses the family office's readiness for generational transition. From there, we build a Generational Transition Roadmap that addresses technology modernization, education programs, and governance evolution in phases. Each phase is designed to increase next-gen involvement progressively. If you're also modernizing your digital infrastructure or developing an AI strategy, those initiatives naturally serve the dual purpose of improving operations and engaging the next generation.
Frequently Asked Questions
Why do 70% of wealthy families lose their wealth by the second generation?
The Williams Group found that the primary causes are communication breakdown (60%), inadequately prepared heirs (25%), and lack of mission/purpose (10%). Only 5% of wealth loss is attributable to bad investments. Technology-enabled engagement, education, and governance address all three primary causes.
How do you engage next-gen family members in the family office?
Jeff Cline's approach uses three strategies: modernizing the family office technology so it feels relevant, creating structured investment education programs (including exposure to venture capital, digital assets, and technology), and evolving governance to include digital participation tools. The goal is meeting the next generation where they are rather than expecting them to adapt to outdated methods.
Should family offices invest in cryptocurrency and digital assets?
Whether to invest in digital assets is a family-specific decision. However, having a strategy and understanding of digital assets is essential for engaging the next generation. Jeff Cline helps family offices build digital asset literacy, evaluate opportunities, and implement allocation strategies that balance innovation with the family's risk tolerance.
How do you prepare the next generation for wealth management?
Preparation combines education (understanding investments, risk, and family governance), technology literacy (using modern financial tools and platforms), gradual involvement (supervised investment responsibilities with increasing autonomy), and values alignment (connecting wealth management to the family's purpose and mission).
When should a family office start planning for generational transition?
Ideally 10-15 years before the transition, but it's never too late. The technology modernization, education programs, and governance evolution that support generational transition also improve current operations. Starting now means the next generation inherits a modern, well-governed family office rather than a collection of spreadsheets and outdated processes.
Future-proof your family office for the next generation.
Take the 2-minute quiz or reach out directly.
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